Privacy Policy
Last updated: 31 August 2025
At TripleMED, your privacy and personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA), 2013 and applicable South African laws.
By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.
✔ Information We Collect
We may collect:
✔ Contact information (name, email, phone, billing & delivery address)
✔ Account information (if you register on our website)
✔ Payment details (securely processed via third-party gateways; we don’t store card info)
✔ Order details (purchases, delivery, order history)
✔ Technical information (IP, device type, browser, website activity)
✔ Purpose of Collection
Your information helps us to:
✔ Process and deliver orders
✔ Provide customer support
✔ Comply with legal requirements
✔ Improve services and website experience
✔ Send marketing communications (if opted in)
✔ Legal Basis for Processing
We process your data to:
✔ Fulfill orders (contract)
✔ Comply with legal obligations
✔ Use your consent (marketing, optional services)
✔ Sharing of Personal Information
We never sell or rent your personal data. We may share it with:
✔ Courier & delivery services
✔ Secure payment processors
✔ Professional advisors/regulators (if legally required)
✔ Service providers (IT, hosting, analytics)
✔ Security of Your Information
We take reasonable measures to protect your data. Access is limited to authorized staff or service providers.
⚠ No internet transmission is 100% secure, but we work to safeguard your info.
✔ Retention of Data
We keep personal data only as long as needed for orders, legal compliance, or business needs. Once no longer required, it is securely deleted or anonymised.
✔ Your Rights under POPIA
You may:
✔ Request access to your data
✔ Request corrections/updates
✔ Request deletion (where legally possible)
✔ Withdraw consent for marketing anytime
📩 To exercise your rights, contact us at triplemedza@gmail.com.
✔ Cookies & Tracking
✔ Our website may use cookies to improve your browsing experience.
✔ Cookies don’t contain personal data.
✔ You can disable cookies in your browser (some features may be affected).
✔ International Orders
For international customers, data may be shared with couriers or payment processors abroad. We ensure secure, lawful transfers.
✔ Changes to This Policy
This policy may be updated occasionally. Updates will appear here with a new “Last Updated” date.
📞 Contact Us
TripleMED
✉ Email: triplemedza@gmail.com
☎ Phone: +27 73 347 8675